Here you can find help for all portal services
Reference Material
NEW!!! - eSC Self Registration and First Login Video
NEW!!! - How to Add Applications Video
Manuals
User guides that provide in-depth details on all sections of eSupplierConnect
| Self-Registration and Support English | [Mar. 27, 2019 - v9.8] |
Quick Reference Guides
Quick guides that provide in-depth detail for most common activities of eSupplierConnect
Registration
| How to Register as a new user English Italian Portuguese | [Feb. 21, 2016 - v4.0] |
Login
| How to Complete First Login English Italian Portuguese Spanish | [Aug. 31, 2017 - v7.0] |
| How to Self Reset Password English Italian Portuguese Spanish | [Apr. 16, 2021 - v6.0] |
| How to Recover your User ID English Italian | [Aug. 31, 2017 - v2.0] |
FAQs
Answers to commonly questions about new user registration, Covisint migration and more ...
| New User Registration Process English Italian | [Aug. 31, 2017 – v9.5] |
Contact Help Desk
Create a ticket
Visit the eSupport system to open a new ticket or check the status of an existing ticket
Click here to open a web request for support
Call for support
Use these new telephone numbers to contact the help desk over the phone
|
Country |
Language |
Direct Dial |
Toll Free |
|
Argentina |
Spanish |
Inside Buenos Aires - 5354 8505 |
0800 2665248 |
|
Brazil |
Portuguese |
Inside São Paulo, Rio, Curitiba – 47002894 |
08000474390 |
|
Canada |
English |
5146736001 |
833 6736106 |
|
China |
English |
+39 0282953771 |
108007440749 |
|
France |
English |
- |
0800 949356 |
|
Germany |
English |
- |
0800 7246656 |
|
India |
English |
+39 0282953771 |
0008000501246 |
|
Italy |
Italian |
+39 0282953770 |
800989090 |
|
Mexico |
Spanish |
Inside Mexico City – 1253 2572 |
01800 2530973 |
|
Poland |
Italian |
+39 0282953770 |
800012157 |
|
Serbia |
English |
+39 0282953771 |
0800190208 |
|
Turkey |
English |
+39 0282953771 |
00800448824131 |
|
UK |
English |
+39 0282953771 |
0800 7830197 |
|
USA |
English |
6468179996 |
833 7682754 |
|
Venezuela |
Spanish |
2123353064 |
0800190208 |
|
All countries |
English |
+39 0282953771 |
|
Notes
(*) to be used as "emergency numbers" in case of connecting issues with the others telephone numbers